FAQs

How does it work?

​The package you have chosen will determine the methodology and anticipated timescales for positive results. If you have chosen a bespoke sleep plan you will receive a sleep routine for a child of their age. 

Most of our sleep packages begin with a consultation to discuss your child’s sleeping habits and the approach you as a family would like to reach your goal. We then develop a tailored sleep plan for you to follow with your child. Our packages include different levels of support including follow up calls and emails. You will then start getting that regular sleep that you all deserve. 

When will I receive my program and support?

For services including a consultation we aim to schedule a meeting within 7 days if required. We aim to provided all bespoke sleep plans within 48 hours after the consultation. 

My child is over 5 years old does that mean you cannot help them?

For ages over 5 years old the challenges are often more complex because the child has been developing an irregular routine for an extended period. Please send us an email or call us and we will be able to advise you accordingly.

What if I need more support than the package I purchased?

Additional support can be purchased at our service pages. Providing you stick to the plan we wouldn't expect to see this. Contact us to find out our extra services.

What if the process provided doesn't work?

If you are following the plan as advised by our the sleep consultant, a bespoke plan should provide the results you desire. If you believe the service is not working then we will assess the package provided and look at alternative methods.

 

Please contact us below if you cannot find an answer to your question.